Online Check in!
We are currently experiencing a few issues with our online booking system when guests are using Google Chrome and Firefox. Please try to avoid using these web browsers as your transaction may not go through. Please try to use Microsoft Edge or Safari. We are currently working on getting this issue rectified.
Tickets
Please check our opening hours page before making your booking. Our booking system will allow you to pre book for any day of the week regardless of our opening hours.
Booking Online is not necessary during Off Peak Periods as this is our quieter time to visit. Please pay at reception.
> You may either pre book online or pay at reception. Everyone is guaranteed entry into our water park.
> All guests are guaranteed at least 3 hours in the water park. During quieter periods we do not call sessions out of the water and you are free to enjoy our waterpark for a longer period.
Locker System:
Locker bands can be purchased from reception upon arrival. You will fit 2/3 peoples clothes in one locker. Locker bands cost £5 per band but are fully refundable upon exit when you hand your locker band back to reception.
> Friday Off Peak - during off peak we are open from 2pm-8pm on a Friday. The booking system will still allow you to book for a morning/afternoon slot however we will not be open until 2pm. Please be aware.
> Please note that due to COVID-19 restrictions, only bookings of up to 6 guests will be accepted unless you are part of the same bubble.
> If you can not attend on the date you have pre booked for please call to rearrange your visit. You have 30 days to reuse your ticket. You Tickets are non refundable unless Government guidelines result in closure of our facility.
Online Tickets
Please check our opening hours page before making your booking. Our booking system will allow you to pre book for any day of the week regardless of our opening hours.
Booking Online is not necessary during Off Peak Periods as this is our quieter time to visit. Please pay at reception.
> You may either pre book online or pay at reception. Everyone is guaranteed entry into our water park.
> All guests are guaranteed at least 3 hours in the water park. During quieter periods we do not call sessions out of the water and you are free to enjoy our waterpark for a longer period.
Locker System:
Locker bands can be purchased from reception upon arrival. You will fit 2/3 peoples clothes in one locker. Locker bands cost £5 per band but are fully refundable upon exit when you hand your locker band back to reception.
> Friday Off Peak - during off peak we are open from 2pm-8pm on a Friday. The booking system will still allow you to book for a morning/afternoon slot however we will not be open until 2pm. Please be aware.
> Please note that due to COVID-19 restrictions, only bookings of up to 6 guests will be accepted unless you are part of the same bubble.
> If you can not attend on the date you have pre booked for please call to rearrange your visit. You have 30 days to reuse your ticket. You Tickets are non refundable unless Government guidelines result in closure of our facility.
 Single Ticket (Adults, Children, Babies, Disabled guests and Carers)- Please note that due to COVID-19 restrictions, only bookings of up to 6 guests will be accepted unless you are part of the same bubble. > Children under 1.1 meters tall and babies: Please inform the receptionist upon arrival if you have a child under 1.1 meters tall. Your child will be measured at reception and a £4.50 refund will be issued back onto the card you have paid with. Refunds will be issued upon arrival only, not upon exit. Babies in arms (pre-walkers) will be given a full refund upon entrance. >Disabled guests: Please bring along any form of disability identification. Upon presentation of this ID on arrival you will be issued with a £4.50 refund onto the card you have paid with. >Carers: Please bring along any form of official photographic carers identification. Upon presentation of this ID upon arrival you will be issued with a £4.50 refund onto the card you have paid with. Tickets are only valid during normal operating hours.. Session control will be in operation during Peak Periods. You will be guaranteed 3 hours in the pool. £20.00
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 Family of 4 Ticket. £19 per person- Please note that due to COVID-19 restrictions, only bookings of up to 6 guests will be accepted unless you are part of the same bubble. Maximum of 2 adults per family ticket.Tickets are only valid during normal operating hours. Family tickets are not valid during special events or private hires. Session control will be in operation during Peak Periods. You are guaranteed 3 hours in the pool. Children under 1.1m tall do not receive a £3.50 refund when purchasing the family ticket price. An admin charge of £1.50 per person has been added to this ticket. £76.00
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 Family of 5 Ticket. £19.00 per person- Please note that due to COVID-19 restrictions, only bookings of up to 6 guests will be accepted unless you are part of the same bubble. Maximum of 2 adults per family ticket.Tickets are only valid during normal operating hours. Family tickets are not valid during special events or private hires. Session control will be in operation during Peak Periods. You are guaranteed 3 hours in the pool. Children under 1.1m tall do not receive a £3.50 refund when purchasing the family ticket price. An admin charge of £1.50 per person has been added to this ticket. £95.00
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 Family of 6 Ticket. £19 per person- Please note that due to COVID-19 restrictions, only bookings of up to 6 guests will be accepted unless you are part of the same bubble. Maximum of 2 adults per family ticket.Tickets are only valid during normal operating hours. Family tickets are not valid during special events or private hires. Session control will be in operation during Peak Periods. You are guaranteed 3 hours in the pool. Children under 1.1m tall do not receive a £3.50 refund when purchasing the family ticket price. An admin charge of £1.50 per person has been added to this ticket. £114.00
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 Spectator (£8.50 refund given upon exit of facility)- Please note that due to COVID-19 restrictions, only bookings of up to 6 guests will be accepted unless you are part of the same bubble. You are welcome to come and watch your family and friends in the pool, even if don't fancy swimming yourself. You have access to all catering facilities, poolside and the outdoor spectating area located on the outdoor pool when operational. Tickets are only valid during normal opening hours. You will receive a £8.50 refund for this ticket upon exit, subject to your spectator band being fully intact. Spectator bands will be placed around your wrist by the receptionist. £20.00
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 £20 Pre-Payable Wristband£20 Pre-Payable Wristband You're in control; add £20 to your locker band to spend during your visit. Money added to your band can be used in the Watersedge Restaurant and you can also purchase items from our Gift Shop. No need to go back and use your locker to get cash. Your pre-payable wristband can also be used to lock your items away in one of our new state of the art lockers. A £5 refundable deposit has been added to your order and this will be refunded to you once the band has been handed back in at reception at the end of your visit. £25.00
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£40 Pre-Payable Wristband£40 Pre-Payable Wristband You're in control; add £40 to your locker band to spend during your visit. Money added to your band can be used in the Watersedge Restaurant and you can also purchase items from our Gift Shop. No need to go back and use your locker to get cash. Your pre-payable wristband can also be used to lock your items away in one of our new state of the art lockers. A £5 refundable deposit has been added to your order and this will be refunded to you once the band has been handed back in at reception at the end of your visit. £45.00
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£60 Pre-Payable Wristband£60 Pre-Payable Wristband You're in control; add £60 to your locker band to spend during your visit. Money added to your band can be used in the Watersedge Restaurant and you can also purchase items from our Gift Shop. No need to go back and use your locker to get cash. Your pre-payable wristband can also be used to lock your items away in one of our new state of the art lockers. A £5 refundable deposit has been added to your order and this will be refunded to you once the band has been handed back in at reception at the end of your visit. £65.00
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 Adventure Mini Golf and Waterworld Combo DealThis ticket is for a one single admission to Waterworld and one round of 18 holes at one of our Adventure Mini Golf Venues. We currently have two Adventure Mini golf locations. Our Stoke On Trent venue is located next door to Waterworld. Our Birmingham Venue is located at Star City, Birmingham. Once you have checked in at your first chosen venue, you will be given your tickets for the additional attraction. You have 30 days from the date of purchase to use the tickets provided for the additional attraction. For more information on our Adventure Mini Golf, please visit www.adventureminigolf.co.uk £24.50
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Group Bookings
Due to the latest Government announcement, we are no longer taking Group Bookings.
Special Events
Please note there is a £3.50 car park charge when using the Waterworld Car Park. Please use the payment metres located on site. Lockers are also available. These are free of charge. There is a £5 key band charge which is refunded on exit.
Birthday Parties
Come to Waterworld for your birthday and enjoy an ultimate pool party with friends and family ensuring that you have a splashing good time!
Birthday party bookings must be booked 2 weeks in advance.Please check our opening times page before making your booking.
If your required date is not available, please contact us on 01782 205747
Please note there is a £3.50 car park charge when using the Waterworld Car Park. Please use the payment metres located on site. Lockers are also available. These are free of charge. There is a £5 key band charge which is refunded on exit.
 Birthday Group - up to 6 guestsPackage of up to 6 guests. Additional guests welcome but only if part of your family bubble. These additional guests will need to be paid for on the day of your visit. Additional Guests - £29.00 (inc. Birthday Party Package) £175.00
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Gift Vouchers
At Waterworld we offer Gift Vouchers all year round. Birthday Present, Christmas Present… The Perfect Present! The vouchers have no expiry date and can be used on any day that we are open. Vouchers will be sent recorded delivery within a couple of days of your order.
 Waterworld £20 Gift VoucherThis gift voucher allows you to purchase any tickets or extras to the value of £20. A delivery charge of £2.99 will be added to your purchase.£20.00
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 Waterworld £10 Gift VoucherThis gift voucher allows you to purchase any tickets or extras to the value of £10. A delivery charge of £2.99 will be added to your purchase.£10.00
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 Waterworld £5 Gift VoucherThis gift voucher allows you to purchase any tickets or extras to the value of £5. A delivery charge of £2.99 will be added to your purchase.£5.00
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Our Ticket Range
Take a look at our comprehensive range of tickets. We offer special rates for groups and birthdays as well as our gift vouchers.