- Please note an admin charge of 50p per person is applicable when booking online. This fee has already been added onto the price of your tickets.
- Please note that due to COVID-19 restrictions, only bookings of up to 6 guests will be accepted unless you are part of the same bubble.
- Please note, the arrival time you select is the time from which reception will begin to admit guests. It is not necessarily the time you will begin your session. Your session will begin as you enter the changing rooms.
- All bathers apart from guests entering on a family ticket must purchase a single ticket.
> Children under 1.1 meters tall: Please inform the receptionist upon arrival that you have a child under 1.1 meters tall. Your child will be measured at reception and a £4.50 refund will be issued back onto the card you have paid with. Refunds will be issued upon arrival only, not upon exit.
>Disabled guests: Please bring along any form of disability identification. Upon presentation of this ID on arrival you will be issued with a £4.50 refund onto the card you have paid with.
>Carers: Please bring along any form of official photographic carers identification. Upon presentation of this ID upon arrival you will be issued with a £4.50 refund onto the card you have paid with.
> Friday Off Peak - during off peak we are open from 2pm-8pm on a Friday. The booking system will still allow you to book for a morning/afternoon slot however we will not be open until 2pm. Please be aware.
- Online Tickets: Tickets are non refundable. Should you need to change the date of your visit please contact our team on 01782 205747.
- Please note: Our system will allow you to book a visit during any day of the year. To avoid disappointment, please check our opening times page before making your booking by clicking here.
- Group/Party bookings must visit on the date and time they have booked for as these tickets are only valid for the chosen date.
Tornado Alley will not be open during off peak periods. Tornado Alley will be during Peak Periods only. Terms & Conditions
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