- Your slot time which you select upon making a booking is your approximate arrival time. This is the time you will be allowed to enter Waterworld from. You will not be allowed to enter before this time slot. Please be patient while we check in all guests from each time slot. Rest assured you will be checked in before any guest booked for the next slot. 

Session control will be in operation during Peak Periods. You will be guaranteed 3 hours in the pool (providing your arrival time allows). 

To check our Peak and Off-Peak times, please visit Opening times & Prices - Waterworld Leisure Resort and click 'view 2021 timetable'. 

> Children under 1.1 meters tall: Please inform the receptionist upon arrival if you have a child under 1.1 meters tall. Your child will be measured at reception and a £3 refund will be issued back onto the card you have paid with. Refunds will be issued upon arrival only, not upon exit. The £3 refund WILL NOT be applied if purchasing family tickets. Babies under 2 years old should be booked for £5 per head separately.  

>Disabled guests: Please bring along any form of disability identification. Upon presentation of this ID on arrival you will be issued with a £3.00 refund onto the card you have paid with.

>Carers: Please bring along any form of official photographic carers identification. Upon presentation of this ID upon arrival you will be issued with a £3.00 refund onto the card you have paid with.

>Spectators/Non Swimmers: Non swimmers may sit and wait in our dessert bar located in our reception area free of charge. Guests who would prefer to spectate on poolside must pay the appropriate admission charge even i

- Your slot time which you select upon making a booking is your approximate arrival time. This is the time you will be allowed to enter Waterworld from. You will not be allowed to enter before this time slot. Please be patient while we check in all guests from each time slot. Rest assured you will be checked in before any guest booked for the next slot. 

This ticket is for a one single admission to Waterworld and one round of 18 holes at one of our Adventure Mini Golf Venues. Please bear in mind that session control will still apply to your Waterworld admission with this ticket at peak times. You do not need to book a time for Mini Golf. 

We currently have two Adventure Mini golf locations. Our Stoke On Trent venue is located next door to Waterworld. Our Birmingham Venue is located at Star City, Birmingham. 

Once you have checked in at your first chosen venue, you will be given your tickets for the additional attraction. You have 30 days from the date of purchase to use the tickets provided for the additional attraction.   .

 For more information on our Adventure Mini Golf, please visit www.adventureminigolf.co.uk

All tickets are non-refundable. We can only accommodate date changes if given 7 days' notice. 

- Your slot time which you select upon making a booking is your approximate arrival time. This is the time you will be allowed to enter Waterworld from. You will not be allowed to enter before this time slot. Please be patient while we check in all guests from each time slot. Rest assured you will be checked in before any guest booked for the next slot. 

Maximum of 2 adults per family ticket. Tickets are only valid during normal operating hours. Babies under 2 years old should be booked for £5 per head separately. Family tickets are not valid during special events or private hires.  

Session control will be in operation during Peak Periods. You will be guaranteed 3 hours in the pool (providing your arrival time allows).

Children under 1.1m, disabled guests and carers tall DO NOT receive a £3 refund when purchasing the family ticket price.

All tickets are non-refundable. We can only accommodate date changes if given 7 days' notice. 

For babies in arms under 2 years old. 

- Your slot time which you select upon making a booking is your approximate arrival time. This is the time you will be allowed to enter Waterworld from. You will not be allowed to enter before this time slot. Please be patient while we check in all guests from each time slot. Rest assured you will be checked in before any guest booked for the next slot. 

Session control will be in operation during Peak Periods. You will be guaranteed 3 hours in the pool (providing your arrival time allows).

£20 Pre-Payable Wristband

You're in control; add £20 to your locker band to spend during your visit. Money added to your band can be used in the Watersedge Restaurant and you can also purchase items from our Gift Shop. No need to go back and use your locker to get cash. Your pre-payable wristband can also be used to lock your items away in one of our new state of the art lockers.

A £7.50 locker band deposit payment has been added to your order and £5 of this will be refunded to you once the band has been handed back in at reception at the end of your visit.*

*You will be refunded your £5 locker band deposit providing your locker band is handed in at the appropriate time. During peak times, when session control is in operation, locker bands must be returned within 30 minutes of your session exit time in order to claim your £5 refund. Please note refunds are given back onto the card you pay with. We are unable to offer cash refunds for online bookings. 

£40 Pre-Payable Wristband

You're in control; add £40 to your locker band to spend during your visit. Money added to your band can be used in the Watersedge Restaurant and you can also purchase items from our Gift Shop. No need to go back and use your locker to get cash. Your pre-payable wristband can also be used to lock your items away in one of our new state of the art lockers.

A £7.50 locker band deposit payment has been added to your order and £5 of this will be refunded to you once the band has been handed back in at reception at the end of your visit.*

*You will be refunded your £5 locker band deposit providing your locker band is handed in at the appropriate time. During peak times, when session control is in operation, locker bands must be returned within 30 minutes of your session exit time in order to claim your £5 refund. Please note refunds are given back onto the card you pay with. We are unable to offer cash refunds for online bookings. 

Group booking rates are given to groups of 25 or more full-paying bathers. They must be booked 1 week in advance.

Children under the age of 11 and/or weak swimmers must be accompanied by an adult in the water at all times.

The group booking rate for children under 1.1m tall is £18 per person due to all group members needing to pay the same group rate of £18pp to qualify for the group rate. 

You are currently guaranteed 3 hours in the pool. If we are quiet on the day however you may stay in for longer than this period.

Package of up to 6 guests. Additional guests welcome but need to be paid for separately - please first book a 6 person birthday group and then add any additional party guests on the 'party bookings' section of our ticketing site.  

Birthday parties must be booked and paid for two weeks in advance of the date.

Additional guests - £35.00 (inc. Birthday Party Package)

This ticket is for adults who wish to swim in the aqua park when accompanying children at a birthday party. Party Adult Swimmer tickets must be purchased at the same time as booking the party package and are only valid if attending with the birthday party group.

5:00pm – 7:00pm

• ID or proof of registered disabled or carers is required on the night.
• The event is strictly for disabled guests and their family members/friends only.
• Spectators must pay the full fee.
• Booking for this event is essential. Places are limited.
• No other special offers may be used during this event.
• Management reserve the right to refuse admission.
• Outdoor pool and Nucleus will not be in operation during the event.
• Tickets are valid for Saturday 11th December 2021 between 5.00pm and 7.00pm only.
• Tickets are strictly non refundable and non transferable.
• There are no family tickets available for this event

Pay your joining fee online today to become a member of M Club Spa and Fitness, North Staffordshire’s premier group of health and fitness clubs.

By paying your joining fee today, you will secure your membership rate at our pre-opening price levels and you will not be charged a recurring direct debit payment until after we re-open (once the lockdown has been lifted). 

Once you have paid your joining fee, a member of our team will be in touch to personally welcome you to M Club and help you to decide which of our fantastic membership options suits you best. They will also tell you when you can collect your free pass to our new indoor Adventure Mini Golf and one free day pass to M Club Spa and Fitness.

Once you have paid your joining fee online, please wait to be contacted by our M Club staff before coming down to the club. They will arrange an appointment for you to attend for your introduction to M Club.

For more information on our facilities and full terms and conditions, please visit https://mclubspaandfitness.co.uk/

You must be over 18 to sign up to our Club online. Under 18's are welcome, but please give our team a call to set up your membership. 

* Please note the £2.99 "delivery charge"  added to your online shopping basket has been taken off the joining fee amount. Total amount payable today: £40 per Membership 

Please fill in all fields when entering your details, including your contact number.

This gift voucher allows you to purchase any tickets or extras to the value of £20.