- Your slot time which you select upon making a booking is your approximate arrival time. This is the time you will be allowed to enter Waterworld from. You will not be allowed to enter before this time slot. Please be patient while we check in all guests from each time slot. Rest assured you will be checked in before any guest booked for the next slot. 

Session control will be in operation during Peak Periods. You will be guaranteed 3 hours in the pool (providing your arrival time allows). 

To check our Peak and Off-Peak times, please visit Opening times & Prices - Waterworld Leisure Resort and click 'view 2021 timetable'. 

> Children under 1.1 meters tall: Please inform the receptionist upon arrival if you have a child under 1.1 meters tall. Your child will be measured at reception and a £3 refund will be issued back onto the card you have paid with. Refunds will be issued upon arrival only, not upon exit. The £3 refund WILL NOT be applied if purchasing family tickets. Babies under 2 years old should be booked for £5 per head separately.  

>Disabled guests: Please bring along any form of disability identification. Upon presentation of this ID on arrival you will be issued with a £3.00 refund onto the card you have paid with.

>Carers: Please bring along any form of official photographic carers identification. Upon presentation of this ID upon arrival you will be issued with a £3.00 refund onto the card you have paid with.

>Spectators/Non Swimmers: Non swimmers may sit and wait in our dessert bar located in our reception area free of charge. Guests who would prefer to spectate on poolside must pay the appropriate admission charge even i

- Your slot time which you select upon making a booking is your approximate arrival time. This is the time you will be allowed to enter Waterworld from. You will not be allowed to enter before this time slot. Please be patient while we check in all guests from each time slot. Rest assured you will be checked in before any guest booked for the next slot. 

Maximum of 2 adults per family ticket. Tickets are only valid during normal operating hours. Babies under 2 years old should be booked for £5 per head separately. Family tickets are not valid during special events or private hires.  

Session control will be in operation during Peak Periods. You will be guaranteed 3 hours in the pool (providing your arrival time allows).

Children under 1.1m tall, disabled guests and carers DO NOT receive a £3 refund when purchasing the family ticket price. All tickets are non-refundable. We can only accommodate date changes if given 7 days' notice. 

- Your slot time which you select upon making a booking is your approximate arrival time. This is the time you will be allowed to enter Waterworld from. You will not be allowed to enter before this time slot. Please be patient while we check in all guests from each time slot. Rest assured you will be checked in before any guest booked for the next slot. 

Maximum of 2 adults per family ticket. Tickets are only valid during normal operating hours. Babies under 2 years old should be booked for £5 per head separately. Family tickets are not valid during special events or private hires.  

Session control will be in operation during Peak Periods. You will be guaranteed 3 hours in the pool (providing your arrival time allows).

Children under 1.1m, disabled guests and carers tall DO NOT receive a £3 refund when purchasing the family ticket price.

All tickets are non-refundable. We can only accommodate date changes if given 7 days' notice. 

£10 Pre-Payable Wristband

You're in control; add £10 to your locker band to spend during your visit. Money added to your band can be used in the Watersedge Restaurant and you can also purchase items from our Gift Shop. No need to go back and use your locker to get cash. Your pre-payable wristband can also be used to lock your items away in one of our new state of the art lockers.

A £7.50 locker band deposit payment has been added to your order and £5 of this will be refunded to you once the band has been handed back in at reception at the end of your visit.*

*You will be refunded your £5 locker band deposit providing your locker band is handed in at the appropriate time. During peak times, when session control is in operation, locker bands must be returned within 30 minutes of your session exit time in order to claim your £5 refund. Please note refunds are given back onto the card you pay with. We are unable to offer cash refunds for online bookings.

£30 Pre-Payable Wristband

You're in control; add £40 to your locker band to spend during your visit. Money added to your band can be used in the Watersedge Restaurant and you can also purchase items from our Gift Shop. No need to go back and use your locker to get cash. Your pre-payable wristband can also be used to lock your items away in one of our new state of the art lockers.

A £7.50 locker band deposit payment has been added to your order and £5 of this will be refunded to you once the band has been handed back in at reception at the end of your visit.*

*You will be refunded your £5 locker band deposit providing your locker band is handed in at the appropriate time. During peak times, when session control is in operation, locker bands must be returned within 30 minutes of your session exit time in order to claim your £5 refund. Please note refunds are given back onto the card you pay with. We are unable to offer cash refunds for online bookings. 

Group booking rates are given to groups of 25 or more full-paying bathers. They must be booked 1 week in advance.

Children under the age of 11 and/or weak swimmers must be accompanied by an adult in the water at all times.

The group booking rate for children under 1.1m tall is £18 per person due to all group members needing to pay the same group rate of £18pp to qualify for the group rate. 

You are currently guaranteed 3 hours in the pool. If we are quiet on the day however you may stay in for longer than this period.

.- OUR NEW PEAK 'UNLIMITED TIME' TICKETS ARE NOW AVAILABLE!

Guests now have the option to upgrade their admission ticket to allow unlimited time in the aqua park on peak days. Normally, during peak periods, guests are restricted to 3 hours in the aqua park but you can now stay as long as you wish (within opening hours) with an unlimited time ticket!

Upgrade your standard single ticket now for an additional £19.50 per person, and receive unlimited time in our waterpark, with no time restrictions applied to your visit.

This ticket is only available as an additional add on to each of your standard tickets and cannot be purchased without single tickets. 

To check our Peak and Off-Peak times, please visit Opening times & Prices - Waterworld Leisure Resort and click 'view 2021 timetable'.

Please note: our online bookings system will allow you to book an unlimited time ticket in any of our admission slots - so to maximise your time, you should book an earlier slot where possible.

- Your slot time which you select upon making a booking is your approximate arrival time. This is the time you will be allowed to enter Waterworld from. You will not be allowed to enter before this time slot. Please be patient while we check in all guests from each time slot. Rest assured you will be checked in before any guest booked for the next slot.

Purchase a sharing platter from our Water's Edge restaurant in advance of your trip to Waterworld! You can choose one of three of our delicious platters on the day of your visit: 

- The Edge Platter: Southern fried chicken mini fillets, chicken nuggets, twister fries, garlic bread and onion rings

- Hot 'N' Spicy Platter: Spicy chicken dippers, pakora chicken balls, twister fries, garlic bread and onion rings

- Vegetarian Platter: Quorn dippers, veggie nuggets, twister fries, garlic bread and onion rings

Offer excludes the Luxury Platter. All platter purchases made online are non-refundable and must be redeemed on the same visit as your ticket purchase date/time. Price of £16 is for one platter - you may purchase more than one for your visit by adding more to your basket.

Package of up to 6 guests. Additional guests welcome but need to be paid for separately - please first book a 6 person birthday group and then add any additional party guests on the 'party bookings' section of our ticketing site.  

Birthday parties must be booked and paid for two weeks in advance of the date.

Additional guests - £35.00 (inc. Birthday Party Package)

This ticket is for adults who wish to swim in the aqua park when accompanying children at a birthday party. Party Adult Swimmer tickets must be purchased at the same time as booking the party package and are only valid if attending with the birthday party group.

Pay your joining fee online today to become a member of M Club Spa and Fitness, North Staffordshire’s premier group of health and fitness clubs.

By paying your joining fee today, you will secure your membership rate at our pre-opening price levels and you will not be charged a recurring direct debit payment until after we re-open (once the lockdown has been lifted). 

Once you have paid your joining fee, a member of our team will be in touch to personally welcome you to M Club and help you to decide which of our fantastic membership options suits you best. They will also tell you when you can collect your free pass to our new indoor Adventure Mini Golf and one free day pass to M Club Spa and Fitness.

Once you have paid your joining fee online, please wait to be contacted by our M Club staff before coming down to the club. They will arrange an appointment for you to attend for your introduction to M Club.

For more information on our facilities and full terms and conditions, please visit https://mclubspaandfitness.co.uk/

You must be over 18 to sign up to our Club online. Under 18's are welcome, but please give our team a call to set up your membership. 

* Please note the £2.99 "delivery charge"  added to your online shopping basket has been taken off the joining fee amount. Total amount payable today: £40 per Membership 

Please fill in all fields when entering your details, including your contact number.

This gift voucher allows you to purchase any tickets or extras to the value of £5.