- Your slot time which you select upon making a booking is your approximate arrival time. This is the time you will be allowed to enter Waterworld from. You will not be allowed to enter before this time slot. Please be patient while we check in all guests from each time slot. Rest assured you will be checked in before any guest booked for the next slot. 

Session control will be in operation during Peak Periods. You will be guaranteed 3 hours in the pool (providing your arrival time allows). 

To check our Peak and Off-Peak times, please visit Opening times & Prices - Waterworld Leisure Resort and click 'view 2022 timetable'. 

> Children under 1.1 meters tall: Please inform the receptionist upon arrival if you have a child under 1.1 meters tall. Your child will be measured at reception and a £3 refund will be issued back onto the card you have paid with. Refunds will be issued upon arrival only, not upon exit. The £3 refund WILL NOT be applied if purchasing family tickets. Babies under 2 years old should be booked for £6 per head separately.  

>Disabled guests: Please bring along any form of disability identification. Upon presentation of this ID on arrival you will be issued with a £3.00 refund onto the card you have paid with.

>Carers: Please bring along any form of official photographic carers identification. Upon presentation of this ID upon arrival you will be issued with a £3.00 refund onto the card you have paid with.

>Spectators/Non Swimmers: Non swimmers may sit and wait in our dessert bar located in our reception area free of charge. Guests who would prefer to spectate on poolside must pay the appropriate admission charge.

- Your slot time which you select upon making a booking is your approximate arrival time. This is the time you will be allowed to enter Waterworld from. You will not be allowed to enter before this time slot. Please be patient while we check in all guests from each time slot. Rest assured you will be checked in before any guest booked for the next slot. 

This ticket is for a one single admission to Waterworld with one of our awesome meal deals from the Water's Edge restaurant included for your visit plus one round of 18 holes at any of our Adventure Mini Golf venues across the UK! You do not need to book a time for Mini Golf. 

We currently have two Adventure Mini golf locations. Our Stoke On Trent venue is located next door to Waterworld. Our Birmingham Venue is located at Star City, Birmingham. 

Once you have checked in at your first chosen venue, you will be given your tickets for the additional attraction. You have 30 days from the date of purchase to use the tickets provided for the additional attraction.   .

Please note the Watersedge restaurant will stop taking orders half and hour before the park closes. As such please ensure you have used your meal token before that time.

 For more information on our Adventure Mini Golf, please visit www.adventureminigolf.co.uk

In the run up to the celebration of the Queens Jubilee, we are offering an exclusive online discounted rate on our Sunday family of 4 tickets valid on Sunday 22nd May and Sunday 29th May 2022.

This special offer is valid for 2 adults and 2 children at £17.50 per person for an ALL DAY ticket!

All tickets are non refundable. This offer is only valid when booking online between 16th May-29th May 2022. 

Children under 1.1m tall, disabled guests and carers do not receive a £3.00 refund when purchasing this family ticket.

£10 Pre-Payable Wristband

You're in control; add £10 to your locker band to spend during your visit. Money added to your band can be used in the Watersedge Restaurant and you can also purchase items from our Gift Shop. No need to go back and use your locker to get cash. Your pre-payable wristband can also be used to lock your items away in one of our new state of the art lockers.

A £7.50 locker band deposit payment has been added to your order and £5 of this will be refunded to you once the band has been handed back in at reception at the end of your visit.*

*You will be refunded your £5 locker band deposit providing your locker band is handed in at the appropriate time. During peak times, when session control is in operation, locker bands must be returned within 30 minutes of your session exit time in order to claim your £5 refund. Please note refunds are given back onto the card you pay with. We are unable to offer cash refunds for online bookings.

£30 Pre-Payable Wristband

You're in control; add £40 to your locker band to spend during your visit. Money added to your band can be used in the Watersedge Restaurant and you can also purchase items from our Gift Shop. No need to go back and use your locker to get cash. Your pre-payable wristband can also be used to lock your items away in one of our new state of the art lockers.

A £7.50 locker band deposit payment has been added to your order and £5 of this will be refunded to you once the band has been handed back in at reception at the end of your visit.*

*You will be refunded your £5 locker band deposit providing your locker band is handed in at the appropriate time. During peak times, when session control is in operation, locker bands must be returned within 30 minutes of your session exit time in order to claim your £5 refund. Please note refunds are given back onto the card you pay with. We are unable to offer cash refunds for online bookings. 

Group booking rates are given to groups of 25 or more full-paying bathers. They must be booked 1 week in advance.

Children under the age of 11 and/or weak swimmers must be accompanied by an adult in the water at all times.

The group booking rate for children under 1.1m tall is £19 per person due to all group members needing to pay the same group rate of £19pp to qualify for the group rate. 

You are currently guaranteed 3 hours in the pool on a peak day. If we are quiet on the day however you may stay in for longer than this period.

Package of up to 6 guests. Additional guests welcome but need to be paid for separately - please first book a 6 person birthday group and then add any additional party guests on the 'party bookings' section of our ticketing site.  

Birthday parties must be booked and paid for two weeks in advance of the date.

Additional guests - £35.00 (inc. Birthday Party Package)

This ticket is for adults who wish to swim in the aqua park when accompanying children at a birthday party. Party Adult Swimmer tickets must be purchased at the same time as booking the party package and are only valid if attending with the birthday party group.

Pay your joining fee online today to become a member of M Club Spa and Fitness, North Staffordshire’s premier group of health and fitness clubs.

By paying your joining fee today, you will secure your membership rate at our pre-opening price levels and you will not be charged a recurring direct debit payment until after we re-open (once the lockdown has been lifted). 

Once you have paid your joining fee, a member of our team will be in touch to personally welcome you to M Club and help you to decide which of our fantastic membership options suits you best. They will also tell you when you can collect your free pass to our new indoor Adventure Mini Golf and one free day pass to M Club Spa and Fitness.

Once you have paid your joining fee online, please wait to be contacted by our M Club staff before coming down to the club. They will arrange an appointment for you to attend for your introduction to M Club.

For more information on our facilities and full terms and conditions, please visit https://mclubspaandfitness.co.uk/

You must be over 18 to sign up to our Club online. Under 18's are welcome, but please give our team a call to set up your membership. 

* Please note the £2.99 "delivery charge"  added to your online shopping basket has been taken off the joining fee amount. Total amount payable today: £40 per Membership 

Please fill in all fields when entering your details, including your contact number.

Dive in and join the M Swim team today!

To secure your first block of 12 private, 1-2-1 swimming lessons for a student of any age or ability, simply make your payment online by adding this 'ticket' to your basket. Our team at M Swim will be notified as soon as you make your payment and will contact you to book in a suitable day and timeslot for your first block of 12 lessons. 

Swimming lesson purchases are non-refundable. Please add one 'ticket' per person to your basket. i.e. if you wish to enrol two family members, select 2x "M Swim 1-2-1 private swimming lessons (initial 3 month plan)" tickets. For full terms and conditions, please contact the M Swim team directly. 

*Please note the £2.99 "delivery charge"  added to your online shopping basket has been taken off the total cost for your lessons. Total amount payable today: £300 per 12-week block of lessons.

Please fill in all fields when entering your details, including your contact number. Lessons will be held at M Club Newcastle-under-Lyme, ST4 6NW.

This gift voucher allows you to purchase any tickets or extras to the value of £20.

A Great value ticket which gets your access to both our courses! Ticket valid for one adult (over the age of 16).

Time on the booking reflects the time you will be allowed admittance from, there may be times during busy periods where your play time is slightly delayed.

Only 6 guests will be permitted on each hole at any one time as per standard course rules and T&Cs.

Tickets are non-refundable and transfers of date are only allowed if enough notice is given. If you cannot attend on the date you have pre-booked for, please call to rearrange your visit. You normally have 30 days to re-use your ticket before it expires but you must give us at least 1 week's notice when re-booking tickets. You may only re-book your tickets on one occasion. All Tickets are non-refundable. Should Government guidelines result in closure of our facility, we will of course rearrange your visit for when we are able to reopen. Opening times and prices are subject to change without notice.

Please check website for more information regarding course options.

A Great value ticket which gets your access to both our courses! Ticket valid for one child under 5 yrs.

Time on the booking reflects the time you will be allowed admittance from, there may be times during busy periods where your play time is slightly delayed.

Only 6 guests will be permitted on each hole at any one time as per standard course rules and T&Cs.

Tickets are non-refundable and transfers of date are only allowed if enough notice is given. If you cannot attend on the date you have pre-booked for, please call to rearrange your visit. You normally have 30 days to re-use your ticket before it expires but you must give us at least 1 week's notice when re-booking tickets. You may only re-book your tickets on one occasion. All Tickets are non-refundable. Should Government guidelines result in closure of our facility, we will of course rearrange your visit for when we are able to reopen. Opening times and prices are subject to change without notice.

Please check website for more information regarding course options.

Choose from either one of the two courses. Ticket valid for one adult (over the age of 16). Upgrade for the alternative course can be paid for on the day of visit for £5 extra.

Time on the booking reflects the time you will be allowed admittance into the courses, there may be times during busy periods where your play time is slightly delayed.

Only 6 guests will be permitted on each hole at any one time as per standard course rules and T&Cs.

Tickets are non-refundable and transfers of date are only allowed if enough notice is given. If you cannot attend on the date you have pre-booked for, please call to rearrange your visit. You normally have 30 days to re-use your ticket before it expires but you must give us at least 1 week's notice when re-booking tickets. You may only re-book your tickets on one occasion. All Tickets are non-refundable. Should Government guidelines result in closure of our facility, we will of course rearrange your visit for when we are able to reopen. Opening times and prices are subject to change without notice.

Please check website for more information regarding course options.

Choose from either one of the two courses. Ticket valid for one Child under the age of 5. Upgrade for the alternative course can be paid for on the day of visit for £2 extra.

Time on the booking reflects the time you will be allowed admittance from, there may be times during busy periods where your play time is slightly delayed.

Only 6 guests will be permitted on each hole at any one time as per standard course rules and T&Cs.

Tickets are non-refundable and transfers of date are only allowed if enough notice is given. If you cannot attend on the date you have pre-booked for, please call to rearrange your visit. You normally have 30 days to re-use your ticket before it expires but you must give us at least 1 week's notice when re-booking tickets. You may only re-book your tickets on one occasion. All Tickets are non-refundable. Should Government guidelines result in closure of our facility, we will of course rearrange your visit for when we are able to reopen. Opening times and prices are subject to change without notice.

Please check website for more information regarding course options.