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Key Information

- Please note an admin charge of £1 per person is applicable when booking online. This fee has already been added onto the price of your tickets.

- Online Tickets: When you purchase your tickets online you have 2 weeks to redeem them. Your visit with us is for a 3 hour session. Your session time begins when you enter the pool area. Please just turn up on the day at a time of your choice with your ticket. You are guaranteed entry.

- Full Day Pass: When you purchase your Full Day Pass you have 2 weeks to redeem them. Your visit with us is for the full day, you are not restricted to our 3 hour session.

- Full Day Pass tickets expire 14 days after the date of purchase. They can be used for one visit only. Full Day tickets may arrive at a time of their choice and stay for the duration of the day. Session Control does not apply to Full Day Pass holders.

- Group/Party bookings must visit on the date and time they have booked for as these tickets are only valid for the chosen date.

- When you have booked online please head over to the "Online till" inside, please do not join the main queue.

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